Terms and Conditions

Terms and Conditions

Welcome to SingAngkor.com, the website for SingAngkor Boutique Hotel in Siem Reap, Cambodia. By accessing and using this website, you agree to abide by these Terms and Conditions. Please read them carefully.

Website Content

The content on this website, including text, images, logos, videos and other materials, is owned by SingAngkor Boutique Hotel or its licensors and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute, modify or republish any content from this site without our prior written consent.

Links to Third-Party Sites

This website may contain links to third-party websites. These links are provided for your convenience only. SingAngkor does not endorse and is not responsible for the content or practices of any websites other than SingAngkor.com.


The information on this website is provided “as is” without any warranties of any kind, express or implied. SingAngkor does not guarantee the accuracy, completeness or reliability of any content on this site.

Limitation of Liability

SingAngkor Boutique Hotel and its affiliates shall not be liable for any indirect, incidental, special or consequential damages arising out of or relating to your use of this website.


You agree to indemnify and hold harmless SingAngkor Boutique Hotel from any claims or demands arising out of your use of this website or breach of these Terms and Conditions.

Refund Policy


Refunds may be issued at the discretion of SingAngkor Boutique Hotel management for bookings cancelled outside of our stated cancellation policy. Requests for refunds will be considered on a case-by-case basis. All approved refunds are subject to a 15% administration fee.

Cancellation Policy and Refunds

At the Sing Angkor Boutique Hotel, we understand that travel plans can change unexpectedly. However, cancellations affect us significantly, especially for weekends and peak travel periods when re-booking rooms becomes difficult. Therefore, we have implemented the following cancellation and refund policy:

Cancellation Deadline

Reservations must be cancelled at least 7 days prior to the scheduled arrival date to avoid penalties. Cancellations made within this 7-day window are subject to a one-night room charge.

Cancellation Fee

For cancellations made less than 7 days before your arrival date, a fee equivalent to one night’s room rate will be charged. This fee helps compensate for the likely inability to re-book the room on such short notice.


Reservations for no-shows or early departures will be charged the full amount of the reserved room nights.


Refunds for cancellations made 7 days or more before arrival will be processed back to the original form of payment within 5-7 business days.

Requesting a Refund

To request a refund, please email info@singangkor.com with the following information:

  • Booking confirmation number
  • Name on the reservation
  • Check-in and check-out dates
  • Reason for cancellation
  • Contact information for response

Please allow up to 14 business days for refund requests to be processed. Refunds will be issued using the original form of payment.

We appreciate your understanding of this policy, which allows us to maintain availability and offer fair booking for all our valued guests, especially during peak travel periods.

Governing Law

These Terms and Conditions shall be governed by the laws of Cambodia. Any disputes shall be resolved through binding arbitration.


SingAngkor Boutique Hotel reserves the right to modify these Terms and Conditions at any time. Your continued use of this website constitutes acceptance of any changes.

Privacy Policy

Please review our Privacy Policy for information on how we collect, use and protect personal data.

By using SingAngkor.com, you signify your agreement to these Terms and Conditions. If you do not agree, please discontinue using our website.